Shipping Policy

Last Updated: June 6, 2026

This Shipping Policy (“Policy”) governs the shipping and delivery of products purchased from the website located at gsrfoods.com (“Website”), owned and operated by GSR Farms and Foods  (“Company”), a company registered in India. By placing an order on the Website, you agree to be bound by this Policy. If you do not agree with any part of this Policy, you should not place an order.

1. Shipping Areas

1.1 Domestic Shipping: We currently offer shipping services within India only. We do not provide international shipping at this time.

2. Order Processing

2.1 Order Confirmation: Once you place an order through the Website, you will receive an order confirmation via email. This confirmation will include the details of your order, including the product(s) purchased, shipping address, and estimated delivery date.

2.2 Order Processing Time: We strive to process and ship orders as quickly as possible. Order processing times may vary and can take up to 3–7 business days. Please note that processing times may be longer during peak seasons or promotional periods.

3. Shipping Methods and Charges

3.1 Shipping Methods: We utilize reliable shipping partners to deliver your orders. The shipping method will depend on various factors, including the size, weight, and destination of the package. We aim to ensure safe and timely delivery of your products.

3.2 Shipping Charges: A flat shipping charge of ₹40 applies to all orders within India, regardless of order size or delivery location. This is subject to change; applicable charges will always be displayed at checkout before payment.

4. Delivery Time

4.1 Estimated Delivery Time: The estimated delivery time will be provided to you at the time of checkout and in the order confirmation email. Please note that the estimated delivery time is approximate and may vary depending on factors beyond our control, such as weather conditions or unforeseen delays by the shipping carrier.

4.2 Delayed or Lost Shipments: In the event of a delayed or lost shipment, we will make every effort to assist you in tracking and locating the package. However, the Company shall not be held responsible for any delays or losses caused by the shipping carrier or any other unforeseen circumstances.

5. Order Tracking

5.1 Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing the tracking details. You can use this information to track the progress of your shipment through the designated shipping carrier’s website.

5. Order Cancellations

To request a cancellation, contact us at gsr.foods2020@gmail.com or +91 9059594666. Cancellation is subject to order status at the time of your request and is not guaranteed once processing has begun.

6. Customer Support

6.1 Contact Information: If you have any questions or concerns regarding your order or the shipping process, please contact our customer support team using the following information:

Address:

GSR Farms and Foods
Building No. 1-5/1, Kotha Banjar Road,
Near Subbai Gudem Bus Stop,
Ganeshunipadu, Khammam District,
Telangana – 507209

Phone: +91 9059594666
Email: gsr.foods2020@gmail.com

7. Modifications

7.1 Changes to the Policy: The Company reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes made will be effective immediately upon posting the revised Policy on the Website. We encourage you to review this Policy periodically for any updates. By placing an order through the Website, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.